Our expert head of security shares all the security measures in place to keep customers’ belongings safe 24/7

Our commitment to protecting your belongings across all our UK sites

We understand the importance of security when it comes to safeguarding your valued possessions. Our commitment to providing top level protection for your belongings is unwavering, and we take pride in offering state-of-the-art security measures that go above and beyond industry standards.

From cutting-edge surveillance systems to robust access controls, every aspect of our security infrastructure on all of our storage sites has been carefully designed to make your storage experience with us not just convenient, but truly worry-free.

Our key security features

BSS_24-7 surveillance

24/7 monitored CCTV surveillance

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Guard-controlled entry points with ID verification system

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Alarmed perimeter fencing

BSS_Pest control

Pest control

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In-house professional security team

Introducing Steve

Steve is our head of security at blue self storage, he joined our security team following 30 years as a police officer, completing various roles including the Dog and Mounted Section in South Wales Police.

He leads our in house security team which consists of 18 guards and 6 dogs. On a day to day basis, the team deals with the security of all sites, including patrols and CCTV monitoring. Our customers’ possessions are in safe hands with Steve and his team.

Frequently asked questions regarding security

How is access to the storage facility controlled?

Access can be gained 24/7 by reporting at the security lodge situated front of site. Here you will be welcomed by a courteous and professional officer who is more than happy to help you. Be prepared he will require you to produce your blue self storage ID Card and your registration number.

Are there any additional security features for individual storage units?

There is state-of-the-art 24/7 CCTV in operation. This is fully supported by mobile rapid response officers and their 4-legged friends who are at hand to respond immediately. We carry out random tests to ensure all sites remain secure.

What insurance options are available for stored items?

Insurance is mandatory across all SSA sites in the UK. The cost will depend on the value of your goods – find out more.

What fire prevention measures are in place?

Before you start storing, we ask our customers to specify the items stored inside the container – any flammable or combustible goods won’t be allowed, such as:

  • Liquids
  • Aerosols
  • Combustible or flammable materials i.e. alcohol, paint, solvents, liquid chemicals, cleaning products, gas, oil, diesel

Fire procedures and extinguishers are on site. Security has a database of all customers on site and are qualified in relation to fire procedures.

What is the protocol in case of a security breach or emergency?

In case of a security breach, we have standard operating procedures. We test breaches on occasions and note the response. A recent test resulted in the police arriving at scene in 12 minutes – a very red-faced manager had to do a lot of explaining! We have a wealth of experience built up over 36 years and our motto is ‘prevention is better than detection’.

“Where do I start, super friendly, super service, more security on site than Fort Knox. Felt more than comfortable leaving my caravan with them. Awesome!!”

Paul, Trustpilot review ★★★★★

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Blue Self Storage (Head Office), Wentloog Corporate Park, Wentloog, Cardiff CF3 2ER
Company no: 02450556 | blue self storage Limited trading and is a company registered in England & Wales.
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