Rated Excellent on "Excellent storage facility."

Meet Ann, Bernie and Jeanette in their first exclusive team interview…

We recently added 3 new firecrackers to our team – it’s time to formally introduce Ann, Jeanette and Bernie!

Bernie and Jeanette join our team of Storage Coordinators, while Ann joins our Accounts department.

So our customers can get to know them a little better, we asked all three to ‘lift the lid’ on life at blue self storage… Take it away, ladies!

Hi, guys! What does your 9-to-5 day typically include?

Ann: My job is all about keeping financial records & accounts update to date, credit control, taking queries and payments from customers, paying suppliers promptly… my day is pretty varied for an ‘accounts’ role, which I love.

Ann

Jeanette: My day is varied – it ranges from assisting the team and dealing with customers enquiries (we have a wide variety of customers across several sites), completing site inspections to ensure our high standards are maintained, dealing with a wide range of tasks.

No day is the same for me!

Bernie: I’m lucky as I get to spend my day engaging with customers, taking calls, signing up customers and doing general admin – it’s a lot of chatting with lovely people!

Dean Daly gives a tour of blue self storage Llanishen storage facility

The entrance to our Llanishen storage facility

Why is it important to you, to work for a company like blue self storage?

Ann: I love that it’s a small friendly team, but also I love the brand and the big plans they have … The company is ambitious and growing rapidly; this is really reassuring with all the uncertainty going on.

Jeanette

Jeanette: That was important to me too, as the company having big plans is definitely reassuring! Also it’s a great place to work, I’m fortunate to work with a great bunch of people and I love meeting customers, they’re always so nice!

Bernie: For me, the warm welcome from the team (and excellent caravan storage) cemented that this was the place for me. Not only are customers very important to blue self storage, their staff are too.

What do you enjoy most about your job?

Ann: Going home! 😊  Just kidding – I enjoy working with great supportive people, everyone gets on, we have a giggle and banter!

Bernie

Bernie: The team is great, but also meeting and talking to customers – it’s why I love customer service, chatting to people, meeting new personalities …

Jeanette: Diversity of my role keeps things interesting, and I love being with the team.

We have a lot of fun doing what we do!

Inside the blue self storage office, Wentloog

How is the team and company culture at blue self storage?

Ann: The culture is relaxed and supportive, and we have great leadership who understand people.

Bernie: Yep, the culture and the team are just AMAZING!

Jeanette: Agreed … It’s a fun place to work, everyone is really supportive, the culture here is fun, friendly but very professional. The team’s full of different personalities which shouldn’t work, but it somehow does!

Who put our Accounts team in storage?!

Any fun facts you’ve learned about the team so far?

Jeanette: We have ‘Food Friday’ where every week we indulge in the best food East Cardiff has to offer. It’s quite an adventure through cuisines.

Bernie: I’ll let you in on a secret… Rhi can’t sing (even though she thinks she can)! And all the team have different qualities and a little bit of craziness thrown in for good measure.

Ann: I couldn’t possibly divulge things like that for fear of retribution (lol). I’m saying nothing!

“Oh lord, she’s at it again…”

What hobbies or passions have kept you busy during lockdown?

Ann: I did lots of cross stitch and baking – some with more success than others …

Jeanette: Family and gardening kept me busy; my garden has never looked so nice!

Bernie: I’ve treasured the time I’ve been able to spend with my grandson.

What storage ‘tip’ would you give to a customer?

Ann: Hmmmm… Pay your invoice on time! What else could I say?

Jeanette: Choose storage that gives you peace of mind. Prior to working at blue self storage, I used the caravan storage and it’s so nice knowing my caravan is safe and secure.

Bernie: Yep, I second that. When you choose blue self storage, you will always have piece of mind on our site.

Our caravan storage

If you were stuck on a desert island, what’s the one item of furniture you absolutely couldn’t live without?

Ann: Does a coffee maker count as furniture???

Jeanette: My bed! I do love sleeping.

Bernie: I think I’ll go for a dining table and chairs to sit around. Family meals are key!

Add a coffee maker and a bed and you’d have the ladies’ perfect ‘desert island’!

And finally, once it’s safe to travel again, what’s the first holiday you’ll book?

Ann: I’m not fussy, so anywhere … but preferably somewhere warm.

J: Benidorm! Love the entertainment and guaranteed hot weather.

Bernie: It’s got to be my favourite place, Tenby. We go back often and have made lots of family memories over the years.

Benidorm vs Tenby – happily, we’d visit both!

Thanks to Ann, Jeanette and Bernie for the interview – all three have been an instant hit in the office and we can’t wait to keep growing & starting new commercial ventures with our amazing team 🙌

Meet the full team


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