Customer spotlight: Mrs Buckét, the company revolutionising commercial cleaning

We’re excited to spotlight our latest addition, the original queen of clean herself – it’s Mrs Buckét!

Known for top-notch cleaning across the business world, Mrs Buckét isn’t just another client; they’re a shining example of what it means to keep the workplace spotless and efficient. Their dedication to cleanliness and order makes them a standout for any business, proving that a clean space is key to a successful operation.

Rachael Flanagan, Founder and CEO

Today we speak to Rachael, the founder, who comes clean about running one of South Wales’ most successful cleaning companies…

Hi Rachael! Tell us all about your business.

Hello! I’m Rachael Flanagan, the heart and soul behind Mrs Buckét, a commercial cleaning service that’s all about excellence and attention to detail. We’re not just cleaners; we’re partners in making your workspace shine. From offices to educational institutions, we bring our passion for cleanliness to every corner, ensuring a spotless, productive environment.

I set up the business when I was just 18, spending £20 on some black and white flyers – and I haven’t looked back since! From the early days of working up to 70 hours per week on my own, through to our current 20+ strong management team leading a growing workforce of talented hygiene operatives, it’s been a rollercoaster ride since 2005.

How has your business changed in the last 3 years?

The last three years have been a whirlwind, haven’t they? The landscape since Covid-19 for us has changed a lot. Cleaning became a topic of conversation and people saw the importance that cleaning and high levels of hygiene actually has on an organisation. 

With the spotlight on cleanliness, we’ve embraced the challenge, turning it into an opportunity to lead with innovation and by becoming a Real Living Wage employer. It’s about more than cleaning; it’s about leadership, customer excellence, and making a real difference in the places we work and live.

Our Bridgend self storage facility

Why do you use blue self storage?

Partnering with blue self storage at their Bridgend location was a game-changer for us. It’s given our teams across the country the flexibility they need to be at their best, any time, any place. They need to be able to access any stock and machinery at any time of the day, and blue self storage enables just that.

What’s the most useful thing about blue self storage?

The 24/7 access is a lifesaver. It means our teams can get what they need, whenever they need it, without a hitch.

And while our storage unit is based at their Bridgend location, knowing they’ve got facilities around South Wales (and beyond!) is really helpful – it means we could store at multiple sites if needed.

One of Mrs Buckét’s dedicated hygiene operatives

What projects are you currently working on?

We’re working with the industrial and education sectors, transforming spaces into places of productivity and learning. It’s all about strong account management and making every environment we work with a better place to be.

What’s next in the pipeline for your business?

The future is bright – sparkly clean, in fact! We’re on a mission to remain the top cleaning service in Wales and the employer of choice. We’ll be continuing to raise the bar, striving for excellence, and making a positive impact every day.

A few members of the Mrs Buckét team

Customer spotlight series

In this series, we profile different businesses from our business & commercial storage customers to shine a light on all the amazing companies that use us for their storage needs.

Previous customer spotlights

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Blue Self Storage (Head Office), Wentloog Corporate Park, Wentloog, Cardiff CF3 2ER
Company no: 02450556 | blue self storage Limited trading and is a company registered in England & Wales.
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