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  1. *What are your customer offers & incentives?

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    Review us on Google & get £10

    We’re introducing a brand new offer for our current customers – review us on Google and get £10 credited to your account.

    Making money’s never been so easy!


    Review us for a chance to win £25

    We run a monthly prize draw where our favourite review (from either Google or Trustpilot) will win £25.

    Keep an eye on our social channels to check each month’s winner!


    Get £25 for every new storage customer you sign up

    If you’re a customer with us and you refer someone who signs up at our facility*, we’ll send you a £25 cheque in the post as a thank you.

    *Wentloog facility only

    More info


    Get £10 for new caravan / campervan / motorhome storage customers

    If you’re a customer with us and you refer someone who signs up to store their camper, caravan or motorhome at our facility*, we’ll send you a £10 cheque in the post as a thank you.

    *Wentloog facility only

    More info


    Partner offer! Get a £100 voucher from The Maltings Document Storage Solutions

    If you refer a new customer to The Maltings Document Storage Solutions, they’ll give you a £100 high street voucher for your next shopping spree.

    More info

    T+Cs apply for all offers. Contact us for further information.

  2. What size unit should I get?

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    Whatever size unit you sign up, we’ll show you around when you arrive. If you want to downsize to a smaller unit, or upgrade to a bigger one, that’s no problem at all.

    • A 64 sqft unit is normally the size of a 1 bedroom house, provided there isn’t a lot of furniture or white goods.
    • An 80 sqft unit is normally the size of a 1-2 bedroom house.
    • A 160 sqft unit is normally a 2-3-4 bedroom house.
  3. What happens when my contract ends?

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    When you end your storage unit contract and have given written notice, we ask that you sweep clean your unit, and hand in your free padlock and key, or photo ID if applicable.

    If you leave before the month is up, we’ll refund you for the days remaining, via cheque (which typically takes 10-14 days to arrive).

    For caravans, motorhomes, boats and trailer tents, you’ll also need to hand in your fob and ID pass.

  4. What are your discounts?

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    At our Cardiff self storage site, we offer discounts for:

    • Removals companies (10% off a 160 sqft ground floor unit or 20% off a 160 sqft upper floor unit)
    • Students (10% off a 20ft unit when you pay 3 months in advance)
    • Blue Light Card holders (we offer discounts for Armed Forces, Emergency Services and the NHS)
    • Caravan, boat & motorhome insurance (using our GOLD CaSSOA awarded Wentloog (Cardiff) site means you can visit www.cassoa.co.uk to look through the many insurance companies that provide our customers with a discounted insurance package)
    • Packaging (discounted price of £1 if you buy used boxes rather than new ones for £2)
    • First floor storage units (we offer a discount for upper floor units)