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Tag Archive: covid-19 response

  1. Tier 4 lockdown: blue self storage facility update

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    Customer update: Tier 4 lockdown from 20th December 2020

    Following the latest statement from First Minister Mark Drakeford, Wales entered the strictest Alert Level of lockdown, Tier 4, at 00:01 on Sunday 20th December.

    From this date, both our Cardiff storage sites – in Wentloog and Llanishen – are open to service critical & essential workers only.

    All of our regular security measures remain in place, and our remote sign-up system is still in effect up to 5pm on Wednesday 23rd December.

    We’re fully committed to the health and safety of our customers and staff, and will continue operating our storage sites in accordance with the official guidance.

    The new lockdown will be reviewed every 3 weeks from January, and we will keep all customers informed of any service changes at either of our sites.

    All Covid-19 updates

    Dean Daly gives a tour of blue self storage Llanishen storage facility

    Visiting your storage unit

    Critical & essential workers only may visit their units during the current Tier 4 restrictions.

    ‘Am I a critical worker?’ – check your eligibility on the Welsh Government website, gov.wales →

    Llanishen self storage in Cardiff

    New storage bookings

    For brand new storage customers, we’re currently operating a remote sign-up service.

    1. Get in touch via our social media, email us at info@blueselfstorage.co.uk, phone us on 02920 361 361 or message us via our contact form.
    2. We’ll take you through our booking process & take card payments over the phone
    3. You can provide any of your ID documentation by scanning & sending via email, to info@blueselfstorage.co.uk
    4. We’ll leave your keys, unit number and any ID pass you may need with our trusted security team at the gates

    New Llanishen Site for blue self storage

    Health & safety measures at our sites

    The health and safety of our customers is absolutely paramount to us – as is protecting the most vulnerable members of our community. It’s up to all of us to keep other safe and protected in potentially dangerous situations.

    We’re monitoring and adhering to the advice given by the World Health Organisation (WHO). In March 2020, we implemented stringent measures in our storage facilities to minimise risk and keep our customers safe.

    We’re offering new customers a remote sign-up service, all done from the comfort of their sofa! This eliminates the need for face-to-face contact, so you can book your storage unit safely.

    To book remotely, email us at info@blueselfstorage.co.uk, phone us on 02920 361 361 or message us via our contact form.

    Other health & safety measures at our facilities include:

    • We have instructed our cleaners to increase their disinfectant routines
    • Hand sanitisers have been placed around the site along with extra signage
    • Staff regularly wipe door handles, push plates, card terminals, telephones and all contactable areas
    • We have placed disposable gloves on our caravan/motorhome wash facilities
    • We have placed a drop-off box for vacating customers returning locks and ID cards
    • We are encouraging customers to ring through any queries rather than visit the office
    • We’ll be updating our customers via our social media channels to keep you informed
    • We operate a closed door policy – we manage customers remotely or from our temporary holding office
    • All our staff have their temperature recorded daily before starting work on a thermal image camera
    • Our facilities are registered NHS track & trace businesses
    • Protection screens have been put in place to protect customers and staff
    • Extra signage around site to help customers maintain social distancing
    • We provide face masks for anyone who has forgotten them!

    blue self storage in cardiff - our security patrols

    Security at our sites

    Rest assured, our security remains at FULL capacity. Our security teams are working hard 24/7, as usual, to keep your units & vehicles safe. We also have a reserve of security personnel on standby, should we need them.

    Please be assured that providing high-level security is our utmost priority, as always.

    Despite current restrictions imposed across the UK, our customers should be in no doubt that our security carries on at full capacity, including:

    • 24/7 monitored CCTV surveillance
    • Security team on-site – 24/7, 365 days a year
    • Regular security patrols with dogs
    • Manned entry-point with ID required
    • Alarmed perimeter fencing

    blue self storage in cardiff

    Roz, accounts team, blue self storage cardiffWe’re here to answer your questions

    If you have any questions at all regarding how we’re dealing with Covid-19, or anything else storage-related, please don’t hesitate to get in touch.

    Call: 02920 361 361
    Email: info@blueselfstorage.co.uk
    Facebook | Twitter | Instagram | LinkedIn

    Thanks for reading and please stay safe,

    The blue self storage team

  2. blue self storage customer notice on Covid-19 & how we’re minimising the risk

    1 Comment

    Get live updates on Covid-19 in one place – visit ‘Covid-19: blue self storage service updates’.


    As we enter uncharted waters we want to assure our customers we’re taking all the necessary steps to minimise the risk and spread of the Coronavirus (Covid-19) outbreak.

    The health and safety of our customers is absolutely paramount to us – as is protecting the most vulnerable members of our community. It’s up to all of us to keep other safe and protected in potentially dangerous situations.

    We’re monitoring and adhering to the advice given by the World Health Organisation (WHO) – with that in mind, we’ve already taken several steps in our storage facility to minimise risk and keep our customers safe.

    New health measures at our Cardiff storage facility

    • We have instructed our cleaners to increase their disinfectant routines
    • Hand sanitisers have been placed around the site along with extra signage
    • Staff regularly wipe door handles, push plates, card terminals, telephones and all contactable areas
    • We have shut down our on-site gym until further notice
    • We have placed disposable gloves on our caravan/motorhome wash facilities
    • We have placed a drop-off box for vacating customers returning locks and ID cards
    • We are encouraging customers to ring through any queries rather than visit the office
    • We’re offering new customers a remote sign-up service, all done from the comfort of their sofa!
    • We’ll be updating our customers via our social media channels to keep you informed
    • And finally, we’ve even removed our jar of sweeties from the reception area! ☹ (but it has to be done)…

    What to do if you’re a new customer needing storage

    If all the self-isolation at home has made you realise just how much clutter you own, it’s always the right time for storage!

    For brand new customers, we’ve turned our process into a remote sign-up service.

    1. Get in touch via our social media, email us at info@blueselfstorage.co.uk or phone us on 02920 361 361
    2. We’ll take you through our booking process & take card payments over the phone
    3. You can provide any of your ID documentation by scanning & sending via email, to info@blueselfstorage.co.uk
    4. We’ll leave your keys, unit number and any ID pass you may need with our trusted security team at the gates

    Our social channels are open for all enquiries:


     
    Cardiff self storage - affordable self storage brought to you by blue self storage

    We’re still open 24/7, 365 days a year

    Until instructed otherwise from the UK/Welsh government, our Cardiff self storage facility is open for business as usual.

    Our fantastic security staff will be on hand, like always, to answer your questions and keep your belongings safe.

    Sharon, Storage Coordinator at blue self storage in CardiffWe’re here to answer your questions

    If you have any questions at all regarding how we’re dealing with Covid-19, or anything else storage-related, please don’t hesitate to get in touch.

    Call: 02920 361 361
    Email: info@blueselfstorage.co.uk
    Facebook | Twitter | Instagram | LinkedIn

    Thanks for reading and please stay safe,

    The blue self storage team

     

     


    Get live updates on Covid-19 in one place – visit ‘Covid-19: blue self storage service updates’.