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Questions on #contracts

Here you can find all the #contracts information you need to get you started with blue self storage.

#all#booking #contracts #costs #security #storageunits

What notice period do I need to give?

We ask that you give us 1 month notice period for caravans, boats, motorhomes and vehicles, and 14 days for units.

How do I cancel my contract?

We require cancellation of contract to be done via written notice – either email, or in person. We’ll give the account holder a form to sign, and then we’ll release your contract.

If you leave before the full month is over, we’ll refund you your remaining days or weeks.

What happens if my plans or dates change?

We’re flexible to your plans. Our contracts work on a rolling monthly basis, you can cancel or change details at any time – we just ask that it’s done in writing.

Do I pay weekly or monthly?

The charge for your storage unit goes out monthly, on the last working day of the month.

If you open a contract halfway through the month, you only have to pay for the following weeks you have a unit for – not the full month.

If you open a contract late in the month (i.e. the 25th), you pay those remaining days and for the next month at the same time.

For caravans, boats and motorhomes, you pay every quarter by direct debit – but you also have the option to pay 6 monthly or yearly too.

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How do I pay? What methods are available?

We take initial signup payments from your card, and then your monthly or quarterly charge will be paid by direct debit. Alternatively, you can pay for 6 months upfront.

If you require a refund at any time, we issue a cheque which typically takes 10-14 days to arrive.