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The charge for your storage unit goes out monthly, on the last working day of the month.

If you open a contract halfway through the month, you only have to pay for the following weeks you have a unit for – not the full month.

If you open a contract late in the month (i.e. the 25th), you pay those remaining days and for the next month at the same time.

For caravans, boats and motorhomes, you pay every quarter by direct debit – but you also have the option to pay 6 monthly or yearly too.

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We require cancellation of contract to be done via written notice – either email, or in person. We’ll give the account holder a form to sign, and then we’ll release your contract.

If you leave before the full month is over, we’ll refund you your remaining days or weeks.

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When securing a storage unit, we ask for proof of address (i.e. a recent bill or bank statement). We also ask for photo ID, so a driving license or passport.

When booking a plot for a caravan, we ask for your insurance information, the make, model, and either the CRIS, CHASSIS or VIN number of the vehicle (or a registration plate number, for a motorhome). We use this information to make your unique photo ID pass, which is checked upon entry and exit of our facility.

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We take the safety and security of your possessions incredibly seriously. Here’s how we ensure maximum security…

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We ask that you give us 1 month notice period for caravans, boats, motorhomes and vehicles, and 14 days for units.